Dr. Vikram Singh | Enterprise AI Leader & Global AI Strategist

Head of Artificial Intelligence, Mahindra Group • Enterprise AI Strategist • Generative AI Pioneer • Agentic AI Leader • Double IITian (IIT Madras & IIT Patna) • 40 Under 40 Awardee • Satya Nadella’s Coffee Table Book 2024 & 2025 • AI Keynote Speaker • AI Thought Leader

About

Dr. Vikram Singh is a globally recognized Enterprise AI Executive, Generative AI Pioneer, and AI Thought Leader, currently serving as the Head of Artificial Intelligence at Mahindra Group. Known across India's enterprise AI community as one of the most authoritative voices on how to build an enterprise AI strategy for large corporations — from defining an AI governance and risk management framework for CxOs to architecting full-stack agentic and generative AI platforms — he has spent over a decade delivering measurable, board-level impact across industries including automotive, aviation, financial services, and hospitality. His expertise spans AI Strategy & Governance, Generative AI, Agentic AI, Machine Learning, and Enterprise AI Transformation.

A seasoned enterprise AI solutions architect and AI at Scale leader, Dr. Singh has built and led high-performing, cross-functional AI teams — recruiting top talent, instilling a culture of innovation, and aligning AI capability with business strategy. He designs and deploys Enterprise AI Solutions across the full stack: intelligent chatbots and voice bots, predictive analytics platforms, cutting-edge CI/CD MLOps pipelines, computer vision systems, LLM-powered enterprise copilots, and Text-to-SQL solutions for executive dashboards that give CxOs instant, on-demand access to enterprise data. His leadership has directly impacted millions of customers, enabled organizations to achieve measurable ROI, and established AI as a core competitive differentiator — making him one of the most impactful enterprise AI transformation leaders in India.

A flagship example of this impact is nAIna.ai, the Mahindra Conversational AI Platform he architected and built — an enterprise-grade autonomous conversational voice bot that orchestrates customer interactions across voice, chat, WhatsApp, and web channels at massive scale. This is a live benchmark for how Generative AI and Agentic AI use cases in the automotive industry translate into direct, measurable revenue: the platform has autonomously handled over 500,000 customer calls, re-engaged 50,000+ previously lost leads, and generated 6,000+ high-quality sales enquiries — delivering a topline revenue impact of ₹300+ crore and 1,700+ confirmed vehicle bookings. The system replaced the equivalent workload of approximately 28 full-time human agents and is now a core AI platform for sales and customer engagement deployed across multiple Mahindra business verticals.

Before joining Mahindra Group, Dr. Singh served as Associate Director & Principal Data Scientist at IndiGo Airlines, where he co-founded the AI Lab (Lab37), built India's first GPT-4-powered airline chatbot (6Eskai) — a landmark case study in how GPT-4 chatbots can reduce live agent calls from ~14% to just 2% — and pioneered AI predictive maintenance and operational analytics in the aviation sector that transformed efficiency for India's largest airline. He has also held leadership and research roles at Amazon, G42, and academic institutions like IIT Madras, where his peer-reviewed work on image super-resolution using deep learning (WDN), computer vision, and video analysis continues to influence the global AI research community.

Dr. Singh has been honored with multiple accolades that mark him as one of India's foremost AI innovation leaders — including the 40 Under 40 Data Scientist Award by AIM, AI Innovator of the Year and AI Power Player by ET Edge (Times Group), and GenAI Leader of the Year by UBS Forums, as well as the UAE Golden Visa for Talented Pioneers. His expertise is sought after by global organizations, and he regularly speaks at AI conferences, CxO innovation summits, and international forums across India and globally on topics such as AI Strategy, Generative AI, LLMs, Agentic AI, Responsible AI, and Digital Transformation — establishing him as a leading AI innovation and leadership speaker on the global conference circuit.

Passionate about advancing Trustworthy and Responsible AI, Dr. Singh advises C-suite executives and enterprise boards on building scalable, ethical, and commercially aligned AI strategies — translating complex AI capabilities into boardroom-ready narratives and quantifiable business outcomes. As an enterprise GenAI strategy consultant and AI strategy advisor for the C-suite, he brings together rare depth across technical AI architecture, executive leadership, responsible AI governance, and organizational change management. He continues to shape the future of Enterprise AI, Agentic AI, and Generative AI adoption — and is widely regarded as a trusted AI and digital transformation strategist who consistently delivers AI use cases with measurable ROI.

For AI and data science professionals seeking career guidance, Dr. Vikram Singh also offers 1-on-1 career mentorship for AI and Data Science leaders through TopMate. His LinkedIn articles — on surviving the PhD journey in AI (covering mental health and resilience), a comprehensive data scientist interview guide for the aviation industry, and deep-dives into AI in aviation — continue to be widely read by students and practitioners globally, cementing his role as one of India's most accessible AI mentor and career coach figures in the data science community.

Leadership Highlights

Experience

Education

Licenses & Certifications

Volunteering

Skills & Specialties

Executive AI Leadership Competencies

Technical & Executive Skills

From building enterprise AI roadmaps and measuring the ROI of Generative AI to implementing GPT-4 chatbots that reduce live agent calls by over 85% — Dr. Vikram Singh's skills span the full spectrum of enterprise AI. He is equally at home advising a board on responsible AI strategy as he is deep in the architecture of an LLM enterprise application, tuning a predictive analytics model, or setting up an enterprise AI lab from scratch. Across automotive, aviation, financial services, and hospitality, he has consistently delivered AI transformation with measurable ROI.

Languages

Dr. Vikram Singh communicates fluently in two languages, enabling him to lead teams, deliver keynote speeches, and engage with stakeholders across India and international forums.

Publications

Peer-Reviewed Research Papers

LinkedIn Articles

Honors & Awards

Speaking & Media Appearances

Dr. Vikram Singh is one of India's most sought-after Generative AI keynote speakers and a leading Enterprise AI transformation speaker based in Mumbai. He brings to the stage a rare combination of deep technical depth and board-level executive perspective — covering topics from Agentic AI vs Generative AI for customer experience and the future of work and AI to Responsible AI and ethics, enterprise AI strategy, and the measurable ROI of AI at scale. A regular expert at CxO innovation summits, Agentic AI and data intelligence round tables, and global technology conferences, he has addressed audiences at Microsoft, Databricks, Times Group (ET Edge), Analytics India Magazine, and Indian Institutes of Management — and is one of the top-requested 40 Under 40 Data Scientists for panel discussions across the Indian AI and tech conference circuit.

LinkedIn Recommendations

I have known Vikram since 2020 and have been consistently impressed by his skills, knowledge and work ethic. He is also an excellent communicator, able to clearly explain complex technical concepts to both technical and non-technical stakeholders. As an individual contributor, leader, and mentor, I have found him to be a very patient and consistent team player. I have no doubt that Vikram would be an asset to any company. I highly recommend him for any position in Computer Vision or Machine Learning.

Abbas Raza Ali Senior AI Leader • G42

I worked as an Applied Scientist in a Computer Vision ML team with Dr. Vikram as the lead. He demonstrated exceptional leadership skills and deep technical knowledge of computer vision. Dr. Vikram is a knowledgeable communicator and collaborator who makes technical concepts understandable to non-technical stakeholders. Working with Dr. Vikram was a pleasure, and I would gladly work with him again.

Samridha Man Shrestha Applied Scientist • G42

Dr. Vikram is one of the most delightful people I had the pleasure of working for. Not only did he have a unique ability to keep our team organized and on schedule, but his constant communication helped lift our spirits in challenging situations. His humor fostered a comforting work environment. I highly recommend working with Dr. Vikram

Habib Francis AI Researcher • G42

I got the opportunity to work with Dr. Vikram for seven months in indigo as a data scientist. Dr. Vikram is a highly supportive, encouraging and effective leader. I learned a lot from him as a data scientist. Always willing to explain the strategies or teach his skills to others. Through these 7 months we have worked on various projects of data science such as demand forecasting, predictive modelling, recommendation engine and successfully implementing it for business decisions.

Nikunj Singhal Data Scientist • IndiGo (Lab37)

I have studied with Vikram during our time in IIT Madras. Both of us were doing our Ph.D. at the time. He is a person of dedication and focus. During assignments he will work hard and doesn't stop until the results were correct. He is also very friendly and always gives a helping hand to me when I need it. A great friend and a hard worker and will always recommend him.

Joseph Hosanna Raj Isaac PhD Colleague • IIT Madras

Dr. Vikram was one of the best data scientists I have worked with at CynaxLabs. It was really a good chance to work with him and to learn from his experience and knowledge. Besides he is a good manager who takes care of his team. Actually he was one of the best I have ever worked with.

Ahmed Hussein AI Engineer • CynaxLabs

All recommendations sourced from LinkedIn.

FAQs

Contact

Dr. Vikram Singh is available for enterprise AI consulting services, Generative AI strategy advisory, agentic AI consulting for enterprises, career mentorship, keynote speaking engagements, and panel discussions. Typical response time is within 2–3 business days.

Whether you're a CxO looking for an AI strategy advisor to develop your enterprise AI roadmap, an organisation seeking an enterprise AI transformation speaker for a conference in Mumbai or globally, a company that needs help with AI governance frameworks or responsible AI strategy, or a professional looking for a 1-on-1 AI career mentor — Dr. Vikram Singh's consulting engagements cover the full spectrum: from Generative AI and Agentic AI architecture to AI-driven digital transformation for business growth and AI platform strategy for sales and customer engagement.

Connect via LinkedIn (follow #vikramsingh for regular AI insights) or email at vikram [at] drvikramsingh.ai. For mentorship & consulting sessions, visit TopMate.